The Happy Customer Channel

Building a multi-platform brand system for a customer experience podcast spanning identity, digital content, production, and editorial design.

Role: Lead Designer & Multimedia Producer
Agency: Buena Vista Creative
Scope: Brand Identity, Brand Systems, Podcast Production, Editorial Design, Social Media, Digital Marketing, Video Production

Identity

Digital Presence

Campaign & Content

Editorial Design

To commemorate the milestone of 100 published episodes, I designed a premium editorial publication celebrating the conversations, people, and visual identity that shaped The Happy Customer Channel.

The Happy Customer Channel is a business podcast developed by Inktel to explore leadership, customer experience, and organizational growth through conversations with executives, founders, and industry experts.

As Lead Designer at Buena Vista Creative, I helped establish and evolve the podcast's visual identity across its entire ecosystem — including brand identity, environmental design, digital platforms, marketing campaigns, social content, video production, and editorial design.

The work focused on creating a cohesive visual system capable of scaling across multiple formats while maintaining consistency, clarity, and immediate brand recognition. From podcast artwork and promotional campaigns to studio branding and a commemorative 100-episode publication, each application reinforced a unified visual language designed for long-term growth.